General Terms and Conditions
All users of this web site are subject to the following terms and conditions. If you do not agree with these terms and conditions please do not use this site.
1. Agreement/Contract
1. In these Terms and Conditions “We” or “Us” means Airpro Airconditioning W.A. PTY LTD and “You” or “Your” means the person who accepts these Terms and Conditions, by using this Website, network and processes, including the purchase of products or services through this Website.
2. By browsing this Website, or placing an Order, You agree to these Terms and Conditions as set out, which constitutes a legally binding contract between Us and You for the supply of Products.
3. The Contract together with your Order constitutes the entire agreement between Us and You for the supply of Products. The Contract cannot be varied unless Airpro Airconditioning W.A. PTY LTD agrees to modify it in writing or by email.
2. Legal Capacity
You must be a minimum of 18 years of age to be able to place orders with Airpro Airconditioning W.A. PTY LTD. By accepting this Agreement, you acknowledge that you are over the age of 18 years.
3. Use of Site
This web site may contain links to other web sites. We are not responsible for the content or privacy acts associated with linked websites. We take no responsibility for any damage which may arise in connection with your use of this website.
4. Pricing
All prices shown are inclusive of GST. All prices provided on the Website are subject to change at any time without notice. All prices listed on the Website exclude delivery cost. Delivery cost will be shown separately on an order.
If delivery price comes up $0.00 on check out page please email us with your delivery details or ring us and we will promptly give you a delivery price.
5. Product Specifications
Features specifications of product described or shown on the website and are subject to change without notice.
As much as we try to update specifications as soon as models change, there may be times when new specifications do not match
new models. If you are unsure please email or contact us.
6. Orders
Airpro Airconditioning W.A. PTY LTD does not accept any responsibility for orders that are declined, delayed or not accepted due to problems with internet connections.
7. Payment
You can provide your nominated credit card during purchasing on the website. Payments for orders will be processed immediately upon confirmation of your order.
If your payment method triggers fraud protection measures, we may contact you to confirm additional details, or cancel the transaction. Your order will not be completed unless your order has passed our fraud prevention measures.
If additional information is not received within 3 days, your order will be cancelled. Information requests are sent to help protect credit card holders from online fraud.
All goods remains property of Airpro Airconditioning W.A. PTY LTD until total price is paid and can be reclaimed without consent.
8. Delivery of Goods
We estimate that delivery time could be between 1 to 10 working days, please exclude any weekends, public holidays and the days between the 24th of December until the 04th of January.
Airpro Airconditioning W.A. PTY LTD will be closed from the 22th of December 2017 and back on the13th of January 2018.
Airpro Airconditioning W.A. PTY LTD aim to deliver all products in a prompt and timely manner. Due to factors outside our control it is possible that delays may result in shipping of goods. Airpro Airconditioning W.A. PTY LTD do not accept any liability for loss or damage suffered by anyone as a result of any such delays.
We do not deliver to PO Box addresses.
9. Warranty
All air conditioning units sold by Airpro Airconditioning W.A. PTY LTD are covered by a 5 year manufacturer’s warranty.
Warranty will be voided by the manufacture if the system is not installed by a fully licensed and qualified trade’s person or not installed according to the manufacturer’s specifications. Under these circumstances any service repair costs will be the responsibility of the customer.
If there is a problem with the air conditioning system during the warranty period please ring Airpro Airconditioning W.A. PTY LTD. You will need to provide proof of purchase and be required to give model and serial number which will be on your warranty form which came with your air conditioning. If you have questions relating to warranty please email or ring us.
10. Return Policy
We will not refund, credit or replace on incorrect choices, or failing to verify and accurately provide information when placing an order. Airpro Airconditioning W.A. PTY LTD will refund or exchange purchased equipment if the equipment on delivery is found not to be of merchantable quality.
We will only refund where a replacement unit cannot be provided.
If replacement of the unit cannot be provided refunds will be generally offered. Upon agreement to replace or refund the purchase price of the faulty unit, the defective unit must be returned to us to start the process. If the goods are deemed faulty following confirmation by the manufacturer you may replace them free of charge. If you have any queries regarding this matter please contact us via email or phone.
Please note we are unable to accept return of any goods that you have used or attempted to install.
11. Copyright
All content included in this site, including but not limited to text, graphics or code is copyrighted, and is the property of Airpro Airconditioning W.A. PTY LTD. You can copy and print hard copy portions of this website for the sole purpose of placing an order with Airpro Airconditioning W.A. PTY LTD products.
12. Trademarks
All trademarks, service marks and trade names of Airpro Airconditioning W.A. PTY LTD used in this website are trademarks or registered trademarks of Airpro Airconditioning W.A. PTY LTD
13. Installation
If during installation a steel beam is met where penetration is required in most cases a condensate pump for drainage will be needed.
This is out of the general scope of works and will need to be quoted separately.